--- title: Billing & Invoices description: activity stream billing information --- [Skip to content](https://support.encorepro.com/billing-invoices#main-content) [Get Help](https://support.encorepro.com/kb-tickets/new?hsLang=en) [Customer portal](https://support.encorepro.com/portal?hsLang=en) [![EP Support](https://support.encorepro.com/hs-fs/hubfs/EP%20Support.png?width=175&height=43&name=EP%20Support.png)](https://support.activitystream.com/?hsLang=en) - [Encore Pro](https://support.encorepro.com/) - Yesplan Show submenu for Yesplan - [Manual](https://manual.yesplan.be) - [Learning](https://learning.yesplan.be) - Legacy Tools Show submenu for Legacy Tools - [Activity Stream](https://support.encorepro.com/activity-stream) - [crowdEngage](https://support.encorepro.com/crowdengage) - [Integration Guides](https://support.encorepro.com/ticketing-integration-guides-tessitura-and-spektrix) Open main navigation Close main navigation - [Encore Pro](https://support.encorepro.com/) - Yesplan Show submenu for Yesplan - [Manual](https://manual.yesplan.be) - [Learning](https://learning.yesplan.be) - Legacy Tools Show submenu for Legacy Tools - [Activity Stream](https://support.encorepro.com/activity-stream) - [crowdEngage](https://support.encorepro.com/crowdengage) - [Integration Guides](https://support.encorepro.com/ticketing-integration-guides-tessitura-and-spektrix) - [Get Help](https://support.encorepro.com/kb-tickets/new) - [Customer portal](https://support.encorepro.com/portal) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.encorepro.com/?hsLang=en) 2. [Activity Stream](https://support.encorepro.com/activity-stream?hsLang=en) 3. [Working with Activity Stream](https://support.encorepro.com/activity-stream?hsLang=en#working-with-activity-stream) # Billing & Invoices ## Activity Stream payments are simple through Stripe Activity Stream offers simple methods to make subscription payments easy to manage.  Each month, an invoice will be sent from a Stripe.com email address. To ensure you receive your invoices, please:  - Add [invoice+statements+acct\_1OecZlJGtrFOtDxS@stripe.com](mailto:invoice%2Bstatements%2Bacct_1OecZlJGtrFOtDxS@stripe.com) to your email whitelist - Check your spam folder for any recent invoices. We provide the option for automatic monthly and annual billing.  If you choose annual billing, you will receive a 10% discount. Please be aware that email delivery fees will be billed in addition to your regular subscription fee.  Here are two examples of Stripe invoices. Each invoice has a purple "Pay Online" line beneath the amount due. Click "Pay Online."  ![Screenshot 2024-09-06 at 2.18.49 PM](https://support.encorepro.com/hs-fs/hubfs/Screenshot%202024-09-06%20at%202.18.49%20PM.png?width=330&height=424&name=Screenshot%202024-09-06%20at%202.18.49%20PM.png) ![Invoice Example](https://support.encorepro.com/hs-fs/hubfs/Screenshot%202024-09-06%20at%202.19.55%20PM.png?width=327&height=425&name=Screenshot%202024-09-06%20at%202.19.55%20PM.png)                       After clicking "Pay Online" a payment screen opens in the web browser and allows for credit card payments in Europe and both credit card and ACH payments in the US.  ![Screenshot 2024-09-06 at 2.28.34 PM](https://support.encorepro.com/hs-fs/hubfs/Screenshot%202024-09-06%20at%202.28.34%20PM.png?width=303&height=411&name=Screenshot%202024-09-06%20at%202.28.34%20PM.png) ![Screenshot 2024-09-06 at 2.27.59 PM](https://support.encorepro.com/hs-fs/hubfs/Screenshot%202024-09-06%20at%202.27.59%20PM.png?width=328&height=437&name=Screenshot%202024-09-06%20at%202.27.59%20PM.png) Process a payment and a payment screen appears next with a receipt and a receipt will also be sent via email![Payment screen example](https://support.encorepro.com/hs-fs/hubfs/Payment%20screen%20example.png?width=670&height=518&name=Payment%20screen%20example.png) ![Receipt-2554-9836](https://support.encorepro.com/hs-fs/hubfs/Receipt-2554-9836.png?width=491&height=635&name=Receipt-2554-9836.png)   Please do not hesitate to contact us with questions via email at [billing@activitystream.com](mailto:billing@activitystream.com). - [Get Started](https://support.encorepro.com/get-started?hsLang=en#main-content) - [Settings](https://support.encorepro.com/get-started?hsLang=en#settings) - [Shows](https://support.encorepro.com/shows?hsLang=en) - [Audience](https://support.encorepro.com/audience?hsLang=en#main-content) - [Segments](https://support.encorepro.com/audience?hsLang=en#segments) - [Lists](https://support.encorepro.com/audience?hsLang=en#lists) - [Campaigns](https://support.encorepro.com/campaigns?hsLang=en#main-content) - [Email](https://support.encorepro.com/campaigns?hsLang=en#email) - [SMS](https://support.encorepro.com/campaigns?hsLang=en#sms) - [Lead Capture](https://support.encorepro.com/campaigns?hsLang=en#lead-capture) - [Automations](https://support.encorepro.com/automations?hsLang=en) - [Dashboards](https://support.encorepro.com/dashboards?hsLang=en) - [SMS Setup](https://support.encorepro.com/sms-setup?hsLang=en) - [Yesplan](https://support.encorepro.com/yesplan?hsLang=en) - [Integrations](https://support.encorepro.com/integrations?hsLang=en) - [Activity Stream](https://support.encorepro.com/activity-stream?hsLang=en#main-content) - [Access & Navigation](https://support.encorepro.com/activity-stream?hsLang=en#access-navigation) - [Dashboards & Overviews](https://support.encorepro.com/activity-stream?hsLang=en#dashboards-overviews) - [Customers & Segmentation](https://support.encorepro.com/activity-stream?hsLang=en#customers-segmentation) - [Campaigns & Email](https://support.encorepro.com/activity-stream?hsLang=en#campaigns-email) - [Working with Activity Stream](https://support.encorepro.com/activity-stream?hsLang=en#working-with-activity-stream) - [Integrations](https://support.encorepro.com/activity-stream?hsLang=en#integrations) - [crowdEngage](https://support.encorepro.com/crowdengage?hsLang=en#main-content) - [Messaging](https://support.encorepro.com/crowdengage?hsLang=en#messaging-1) - [Preorders](https://support.encorepro.com/crowdengage?hsLang=en#preorders) - [Mobile Ticket](https://support.encorepro.com/crowdengage?hsLang=en#mobile-ticket) - [Templating](https://support.encorepro.com/crowdengage?hsLang=en#templating) - [Resources](https://support.encorepro.com/crowdengage?hsLang=en#resources) [![encore-logo-black-1](https://support.encorepro.com/hs-fs/hubfs/encore-logo-black-1.png?width=200&height=30&name=encore-logo-black-1.png "encore-logo-black-1")](https://www.activitystream.com) [mailto:support@activitystream.com](mailto:support@activitystream.com) Copyright © 2026, Encore Pro