--- title: "Two Products, One Platform: What Encore Pro Means for You" description: What the Move to Encore Pro Means for Your Organization image: https://support.encorepro.com/hubfs/Screenshot%202026-02-11%20at%2011.22.44%20AM.png --- [Skip to content](https://support.encorepro.com/blog/two-products-one-platform-what-the-move-to-encore-pro-means-for-your-organization#main-content) [![encore-logo-black-1](https://support.encorepro.com/hs-fs/hubfs/encore-logo-black-1.png?width=150&height=23&name=encore-logo-black-1.png)](https://encorepro.com/) - [Encore Pro](https://support.encorepro.com/) - Yesplan Show submenu for Yesplan - Manual - Learning - Legacy Tools Show submenu for Legacy Tools - [Activity Stream](https://support.encorepro.com/activity-stream) - [crowdEngage](https://support.encorepro.com/crowdengage) Open main navigation Close main navigation - [Encore Pro](https://support.encorepro.com/) - Yesplan Show submenu for Yesplan - Manual - Learning - Legacy Tools Show submenu for Legacy Tools - [Activity Stream](https://support.encorepro.com/activity-stream) - [crowdEngage](https://support.encorepro.com/crowdengage) - [Go to Encore Pro](https://app.encorepro.com/) [Go to Encore Pro](https://app.encorepro.com/) Apr 15, 2026, 9:00:00 AM # Two Products, One Platform: What Encore Pro Means for You ![Picture of Encore Pro Client Success](https://support.encorepro.com/hs-fs/hubfs/encorepro%20sq.png?width=50&name=encorepro%20sq.png) [Encore Pro Client Success](https://support.encorepro.com/blog/author/encore-pro-client-success) Share: [facebook-f icon](http://www.facebook.com/share.php?u=https://support.encorepro.com/blog/two-products-one-platform-what-the-move-to-encore-pro-means-for-your-organization) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://support.encorepro.com/blog/two-products-one-platform-what-the-move-to-encore-pro-means-for-your-organization) [Twitter icon](https://twitter.com/intent/tweet?url=https://support.encorepro.com/blog/two-products-one-platform-what-the-move-to-encore-pro-means-for-your-organization) [pinterest-p icon](http://pinterest.com/pin/create/link/?url=https://support.encorepro.com/blog/two-products-one-platform-what-the-move-to-encore-pro-means-for-your-organization) [envelope icon](mailto:?body=https://support.encorepro.com/blog/two-products-one-platform-what-the-move-to-encore-pro-means-for-your-organization) ## **The Case for Consolidation** There's a familiar tension in how arts and entertainment organizations use technology. On one side: the need for deep, reliable data — ticket sales trends, audience behavior, campaign performance. On the other: the need to act on that data quickly, reaching patrons with the right message through the right channel before the moment passes. For organizations using Activity Stream and crowdEngage together, those two needs have been met by two different tools. That's not a criticism — both products were built to do their respective jobs well. But it does create friction. Information that should inform a decision lives somewhere else. A campaign that should connect to a segment requires jumping between platforms. The picture is never quite complete in one place. Encore Pro removes that friction.   ### **One login, one view** The most immediate practical change is simple: one platform, one login. But the more meaningful change is what that consolidation makes possible — a single, coherent view of your organization's data alongside the tools to act on it. When your sales performance data, audience segments, and campaign tools exist in the same environment, the path from insight to action is shorter. You're not exporting a segment from one tool to import it into another. You're not reconciling data from two dashboards that may have been pulled at different times. The information and the tools that use it are in the same place.   ### **Reporting that reflects the full picture** One of the more significant additions in Encore Pro is the depth of the **Sales Performance** section. For organizations that have historically had to piece together a complete picture of revenue performance across tickets, memberships, donations, offers, and sales channels, having dedicated reporting views for each — in a single platform — is a meaningful operational improvement. The new **Memberships** dashboard in particular reflects something that clients have been asking for for some time. Membership programs are a cornerstone of financial sustainability for many arts organizations, and yet reporting on them alongside ticket sales has often required manual effort. That's now a first-class part of the platform.   ### **The audience journey, end to end** Encore Pro is also designed to reflect the full journey a patron takes — not just the transaction. **Visitor Experience** brings together the patron-facing capabilities that shape what attending an event actually feels like: pre-ordering concessions, receiving a digital membership card, accessing their mobile ticket. These aren't peripheral features; they're the touchpoints through which an organization's relationship with its audience is expressed. Combined with **Automations** — automated pre- and post-event communications that reach patrons at the right moment in their journey — Encore Pro gives organizations the ability to be present with their audience in ways that feel timely and relevant, not generic or transactional.   ### **What stays the same** For existing clients, the features and capabilities you've relied on haven't gone away — they've moved. The segmentation logic, the email and SMS campaign tools, the sales dashboards: these are all present in Encore Pro, in many cases with expanded functionality. The transition is designed to be a step forward, not a disruption. For clients who have used Activity Stream or crowdEngage independently, Encore Pro represents an opportunity to extend what's already working into an integrated experience. Encore Pro is now available in Customer Preview for existing clients at [app.encorepro.com](https://app.encorepro.com), with documentation and support at [supportencorepro.com](https://support.encorepro.com/). If you have questions about what the transition means specifically for your organization, or haven't yet received preview access, our Client Success team is the best first contact.   ## Related posts [![](https://support.encorepro.com/hs-fs/hubfs/69e6db558a179d5a27680933_Encore%20Pro%20Website%20Images%20(48).png?height=200&name=69e6db558a179d5a27680933_Encore%20Pro%20Website%20Images%20(48).png)](https://support.encorepro.com/blog/introducing-encore-pro) ## [Introducing Encore Pro](https://support.encorepro.com/blog/introducing-encore-pro) ![Picture of Encore Pro Client Success](https://support.encorepro.com/hs-fs/hubfs/encorepro%20sq.png?width=50&name=encorepro%20sq.png) [Encore Pro Client Success](https://support.encorepro.com/blog/author/encore-pro-client-success) Apr 14, 2026, 10:00:00 AM One Platform, Built for Live Entertainment For years, arts and entertainment organizations have... [Read more](https://support.encorepro.com/blog/introducing-encore-pro) [![](https://support.encorepro.com/hs-fs/hubfs/Screenshot%202026-04-30%20at%204.36.48%20PM.png?height=200&name=Screenshot%202026-04-30%20at%204.36.48%20PM.png)](https://support.encorepro.com/blog/getting-the-most-out-of-your-data-this-spring) ## [Getting the Most Out of Your Data This Spring](https://support.encorepro.com/blog/getting-the-most-out-of-your-data-this-spring) ![Picture of Encore Pro Client Success](https://support.encorepro.com/hs-fs/hubfs/encorepro%20sq.png?width=50&name=encorepro%20sq.png) [Encore Pro Client Success](https://support.encorepro.com/blog/author/encore-pro-client-success) Apr 21, 2026, 2:00:00 PM Data Doesn't Work If You Don't Spring is a busy season for most arts and entertainment... [Read more](https://support.encorepro.com/blog/getting-the-most-out-of-your-data-this-spring) [![](https://support.encorepro.com/hs-fs/hubfs/Encore%20Pro%20Adjusting%20Lights.png?height=200&name=Encore%20Pro%20Adjusting%20Lights.png)](https://support.encorepro.com/blog/spring-into-the-season-five-things-arts-organizations-should-be-doing-right-now) ## [Spring Into the Season: Five Things Venues Should Be Doing Right Now](https://support.encorepro.com/blog/spring-into-the-season-five-things-arts-organizations-should-be-doing-right-now) ![Picture of Encore Pro Client Success](https://support.encorepro.com/hs-fs/hubfs/encorepro%20sq.png?width=50&name=encorepro%20sq.png) [Encore Pro Client Success](https://support.encorepro.com/blog/author/encore-pro-client-success) Apr 20, 2026, 11:45:00 AM The Calendar Doesn't Wait Spring arrives quickly in the arts and entertainment calendar. After the... [Read more](https://support.encorepro.com/blog/spring-into-the-season-five-things-arts-organizations-should-be-doing-right-now) [![Encore Pro](https://support.encorepro.com/hs-fs/hubfs/encore-logo-black.png?width=1498&height=446&name=encore-logo-black.png "Encore Pro")](https://www.encorepro.com) Products - [Demo](https://www.encorepro.com/demo) Solutions - [Analytics](https://www.encorepro.com/products/analytics) - [Experience](https://www.encorepro.com/products/visitor-experience) - [Campaigns](https://www.encorepro.com/products/campaigns) - [Venue Operations](https://www.encorepro.com/products/venue-management) Community - [Resources](https://www.encorepro.com/resources) - [Partners](https://www.encorepro.com/partners) - [Careers](https://www.encorepro.com/careers) © 2026 Encore Pro. All rights reserved. - [Privacy Policy](https://www.activitystream.com/privacy-policy/) - [Terms of Service](https://www.activitystream.com/terms-conditions-for-clients/) - [Modern Slavery Act](https://www.activitystream.com/modern-slavery-act/) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Encore Pro Client Success", "url" : "https://support.encorepro.com/blog/author/encore-pro-client-success" }, "dateModified" : "2026-05-20T18:28:11.331Z", "datePublished" : "2026-04-15T13:00:00.000Z", "headline" : "Two Products, One Platform: What Encore Pro Means for You", "image" : [ "https://support.encorepro.com/hubfs/Screenshot%202026-02-11%20at%2011.22.44%20AM.png" ], "mainEntityOfPage" : { "@id" : "https://support.encorepro.com/blog/two-products-one-platform-what-the-move-to-encore-pro-means-for-your-organization", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://support.encorepro.com/hubfs/encore-logo-black.png" }, "name" : "Encore Pro" } } ```