--- title: "Ticketing Integration Guide: Native Ticketing Integrations" description: native integration guide --- [Skip to content](https://support.encorepro.com/how-integration-works-native-ticketing-integrations#main-content) [Get Help](https://support.encorepro.com/kb-tickets/new?hsLang=en) [Customer portal](https://support.encorepro.com/portal?hsLang=en) [![EP Support](https://support.encorepro.com/hs-fs/hubfs/EP%20Support.png?width=175&height=43&name=EP%20Support.png)](https://support.activitystream.com/?hsLang=en) - [Encore Pro](https://support.encorepro.com/) - Yesplan Show submenu for Yesplan - [Manual](https://manual.yesplan.be) - [Learning](https://learning.yesplan.be) - Legacy Tools Show submenu for Legacy Tools - [Activity Stream](https://support.encorepro.com/activity-stream) - [crowdEngage](https://support.encorepro.com/crowdengage) - [Integration Guides](https://support.encorepro.com/ticketing-integration-guides-tessitura-and-spektrix) Open main navigation Close main navigation - [Encore Pro](https://support.encorepro.com/) - Yesplan Show submenu for Yesplan - [Manual](https://manual.yesplan.be) - [Learning](https://learning.yesplan.be) - Legacy Tools Show submenu for Legacy Tools - [Activity Stream](https://support.encorepro.com/activity-stream) - [crowdEngage](https://support.encorepro.com/crowdengage) - [Integration Guides](https://support.encorepro.com/ticketing-integration-guides-tessitura-and-spektrix) - [Get Help](https://support.encorepro.com/kb-tickets/new) - [Customer portal](https://support.encorepro.com/portal) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.encorepro.com/?hsLang=en) 2. [Integrations](https://support.encorepro.com/integrations?hsLang=en) # Ticketing Integration Guide: Native Ticketing Integrations Integration is the first stage of onboarding. Before anyone builds a segment or opens a dashboard, your ticketing system has to be talking to Encore Pro, and the numbers have to match what your box office sees. This guide covers native integrations: ticketing networks we connect to directly. The setup varies by network, but the path is the same. We connect to your network, bring your data into Exchange, check it there, and push it to Encore Pro once it’s clean. Nothing shows up in your dashboards unchecked. Tessitura and Spektrix have their own detailed guides. This one covers the rest. ### How we connect There are three ways, depending on your network. - **We work with your provider directly -** We reach out to the provider and they set up the connection on their end. You’ll hear from us when it’s happening, and there’s very little for you to do. - **We use your credentials -** We need access to your ticketing system, and you’re the one who can grant it. We’ll send you a configuration form to share those credentials securely. Please don’t email passwords or API keys. - **You add us as a user -** On some networks, you add Encore Pro as a user in your system and we handle the rest. We’ll tell you exactly what to enter. A few networks need two of these, such as your credentials plus a conversation with the provider. Your table entry below shows which applies. ### The steps 1. **We confirm your network and how it connects.** You’ll know up front which path you’re on. 2. **We get access.** Your provider sets up the connection, you complete the configuration form, or you add us as a user. If you don’t manage the system day to day, bring in whoever does, since they’ll likely be the one with the credentials. 3. **If your network needs it, you send a data file.** Some networks need seed or backfill data to start us off. If yours does, we’ll send you a secure upload link and tell you exactly what to put in it. 4. **We ingest your data into Exchange.** Exchange is our data management platform. Your data lands there first, before anything reaches Encore Pro. 5. **We check the data in Exchange.** We compare what came in against your ticketing system. Ticket counts have to match exactly. Revenue can vary by 1–2% as long as the counts line up. If something’s off, we trace it and fix it before anything moves. 6. **We push the data to Encore Pro.** 7. **We validate it together.** Pull a few reports from your ticketing system, such as a recent on-sale, a show that’s already played, or a full day of sales. Compare them to Encore Pro. Once they match, you sign off. 8. **Live data keeps flowing.** New orders sync from here, and onboarding moves on to training and the rest of your setup. ### What to expect, by network | Network | How we connect | | --- | --- | | AudienceView | Your credentials | | AXS | Through the provider | | Etix | Through the provider | | Eventim | Through the provider | | Lineup | Your credentials | | nLiven | You add us as a user | | SecuTix | Through the provider | | See Tickets | Your credentials | | Ticketmaster | Your credentials and the provider | | Ticketmaster Microflex | Your credentials | | Ticketmatic | Your credentials | | Ticketure | Through the provider | | Tixly | Your credentials | ### Good to know - **What we can report on depends on what your network gives us.** If a field isn’t available, we’ll flag it early so you’re not surprised in validation. - **Questions on any step?** Your Client Success Manager is the person to ask. - [Get Started](https://support.encorepro.com/get-started?hsLang=en) - [Shows](https://support.encorepro.com/shows?hsLang=en) - [Audience](https://support.encorepro.com/audience?hsLang=en#main-content) - [Segments](https://support.encorepro.com/audience?hsLang=en#segments) - [Lists](https://support.encorepro.com/audience?hsLang=en#lists) - [Campaigns](https://support.encorepro.com/campaigns?hsLang=en#main-content) - [Email](https://support.encorepro.com/campaigns?hsLang=en#email) - [SMS](https://support.encorepro.com/campaigns?hsLang=en#sms) - [Lead Capture](https://support.encorepro.com/campaigns?hsLang=en#lead-capture) - [Automations](https://support.encorepro.com/automations?hsLang=en) - [Dashboards](https://support.encorepro.com/dashboards?hsLang=en) - [Yesplan](https://support.encorepro.com/yesplan?hsLang=en) - [Activity Stream](https://support.encorepro.com/activity-stream?hsLang=en#main-content) - [Access & Navigation](https://support.encorepro.com/activity-stream?hsLang=en#access-navigation) - [Dashboards & Overviews](https://support.encorepro.com/activity-stream?hsLang=en#dashboards-overviews) - [Customers & Segmentation](https://support.encorepro.com/activity-stream?hsLang=en#customers-segmentation) - [Campaigns & Email](https://support.encorepro.com/activity-stream?hsLang=en#campaigns-email) - [Working with Activity Stream](https://support.encorepro.com/activity-stream?hsLang=en#working-with-activity-stream) - [Integrations](https://support.encorepro.com/activity-stream?hsLang=en#integrations) - [crowdEngage](https://support.encorepro.com/crowdengage?hsLang=en#main-content) - [Messaging](https://support.encorepro.com/crowdengage?hsLang=en#messaging-1) - [Preorders](https://support.encorepro.com/crowdengage?hsLang=en#preorders) - [Mobile Ticket](https://support.encorepro.com/crowdengage?hsLang=en#mobile-ticket) - [Templating](https://support.encorepro.com/crowdengage?hsLang=en#templating) - [Resources](https://support.encorepro.com/crowdengage?hsLang=en#resources) - [Integrations](https://support.encorepro.com/integrations?hsLang=en) [![encore-logo-black-1](https://support.encorepro.com/hs-fs/hubfs/encore-logo-black-1.png?width=200&height=30&name=encore-logo-black-1.png "encore-logo-black-1")](https://www.activitystream.com) [mailto:support@activitystream.com](mailto:support@activitystream.com) Copyright © 2026, Encore Pro