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Conditional content in emails

Show or hide parts of an email based on who's receiving it — a whole section for group bookers, a different instruction for large orders. 

When you want an entire section to appear for some customers and not others.

  1. Select the block or section you want to control.
  2. Click Add condition.
    crowdEngage - Conditional Blocks
  3. Choose Add custom expression.
  4. Write the condition. For example, to show a block only to customers with 10 or more tickets.

    crowdEngage - Custom Display Condition
Support can help you write the expression for what you're trying to do — just describe the audience.

Test it 

Conditional content is easy to get subtly wrong — a block that shows for nobody, or for everybody. Preview and send yourself test versions that satisfy and fail the condition, so you've seen both outcomes before customers do. Want a second look? support@encorepro.com